Are you ready to TAP? A Touchless Authorization Process Is Here!

  • 08 Feb 2018
  • 9:00 AM - 11:00 AM
  • mhdc offices & online (BlueJeans)


  • Attend the meeting virtually through a BlueJeans webinar at your computer or other device.

Registration is closed

Are you ready to TAP?
A Touchless Authorization Process Is Here!


What business problem will TTAP solve?

  • Payers & Providers have long expressed frustration & burnout navigating prior authorization (PA) complexities & inefficiencies in manual processes that require long hours per patient to achieve necessary follow-up treatment approvals
  • Physicians indicate staff members spend an average of 20+ hours/week obtaining PA requests and it can take an average of 6 to 7 days to close a request causing scheduling delays and/or increase in AR days
  • Combined time spent on PAs translates into upwards of $45 per transaction costs for healthcare
  • In a qualitative study led by the AMA, PAs were the 3rd highest source of dissatisfaction, often cited by providers as a significant burden. Approximately 90% of physicians interviewed reported that the process sometimes, often, or always delays access to care
  • Eliminate delays and negative impact to providers’ quality measure results
  • Workflow inefficiencies limiting organizations’ readiness for Value Based Care and Accountable Care Organization
  • Increase member (patient) and provider satisfaction with timely, touchless PA processing

Presenter Details:

  • Murali Athuluri, MBA, New England Healthcare Exchange Network (NEHEN)

Who are NEHEN & Cognizant:

The New England Healthcare Exchange Network (NEHEN) is a consortium of regional payers and providers that has designed and implemented a secure and innovative health information exchange with the intent of reducing administrative costs and improving the quality, safety, and efficiency of patient care. NEHEN is a non-profit member driven organization. We seek input from 300+ affiliated community providers and ancillary service groups.

NEHEN is powered by Cognizant Technology Services Platform with access to national community of over 1200+ payers and a wide range of integrated digital solutions.

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For more information,
please contact Arleen Coletti
by email or at 781.419.7818

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